Travel China Tools
Emgergency Service


Police: 110
Ambulance: 120
Tourist Hotline: 6513-0828
Local directory assistance: 114 (Chinese); 2689-0114 (English)
International directory assistance: 100
Visa Card Hotline: 10-800-110-2911
MasterCard Hotline: 10-800-110-7309

Hong Kong: 999 for police, fire, or ambulance. 

Complaint Contact

Supervisory Office of Tourism Quality of Anhui Province
Hours: 8:30-11:30 14:00-17:00
Tel:(0551) 2821763
Fax:(0551) 2824001
Add: 4 Meishan Road, Hefei, Anhui 230061,China

Beijing Supervisory Office of Tourism Quality of CNTA
Hours: 8:30-12:00 14:30-17:00
Tel:(010) 65126688---4040/4041
Fax:(010) 65122096
Add: Room 4040,International Hotel, 9 Jianguonei Street, Beijing 100740,China

Supervisory Office of Travel Agencies Service Quality of Beijing Municipality
Hours: 8:30-12:00 14:30-17:00
Tel:(010) 65130828
Fax:(010) 65158251 65158255
Add: Room 1001,Beijing Luyou Building, 28 Jianguomenwai Street,Beijing 100022,China

Supervisory Office of Tourism Quality of Chongqing Province
Hours: 8:30-11:30 14:00-17:00
Tel:(023) 63890134
Fax:(023) 3851448
Add: No.6, Dongzilanya Zheng Street, Yuzhong District,Chongqing,China

Supervisory Office of Tourism Quality of Fujian Province
Hours: 8:30-11:30 14:00-17:00
Tel:(0591) 7535640
Fax:(0591) 7538758
Add: 1 Daying Jie, Dongda Road,Fuzhou, Fujian 350001,China

Supervisory Office of Tourism Quality of Gansu Province
Hours: 8:30-11:30 14:00-17:00
Tel:(0931) 8826860
Fax:(0931) 8418443
Add: 361 Tianshui Road,Lanzhou,Gansu 730000,China

Supervisory Office of Tourism Quality of Henan Province
Hours: 24 Hours
Tel:(0371) 5902180
Fax:(0371) 5955656
Add: 16 Jinshui Avenue,Zhengzhou, Henan 450003,China

Supervisory Office of Tourism Quality of Hubei Province
Hours: 8:00-18:00
Tel:(027) 4818760
Fax:(027) 4822513
Add: Building 2,Blockqingshuiqiao,Hanyang, Wuhan, Hubei 430050 ,China

Supervisory Office of Tourism Quality of Hunan Province
Hours: 24 Hours
Tel:(0731) 4717614
Fax:(0731) 4720348
Add: Unity Road, Wulipai, Changsha, Hunan 410001, China

Supervisory Office of Tourism Quality of Inner Mongolia Autonomous Region
Hours: 8:00-12:00 14:00-18:00
Tel:(0471) 6282653
Fax:(0471) 668561
Add: 1 Xinhua Street, Hohhot, Inner Mongolia 010055, China

Supervisory Office of Tourism Quality of Jiangsu Province
Hours: 8:00-12:00 14:00-18:00
Tel:(025) 3301221 3418185
Fax:(025) 3328795
Add: 255 North Zhongshan Road, Nanjing, Jiangsu210003,China

Supervisory Office of Tourism Quality of Jiangxi Province
Hours: 8:30-11:30 14:00-17:00
Tel:(0791) 6224983
Fax:(0791) 6227860
Add: 35 Fuzhou Road, Nanchang, Jiangxi 330006,China

Supervisory Office of Tourism Quality of Guangdong Province
Hours: 8:30-17:00
Tel:(020) 86681163
Fax:(020) 6665039
Add: 85 Huanshixilu,Guangzhou,Guangdong 510010,China

Supervisory Office of Tourism Quality of Guangxi Zhuang Autonomous Region
Hours: 8:30-11:30 14:00-17:00
Tel:(0771) 2612216
Fax:(0771) 2801041
Add: 40 Xinmin Road, Naning, Guangxi 530012, China

Supervisory Office of Tourism Quality of Guizhou Province
Hours: 8:30-11:30 14:00-17:00
Tel:(0851) 6818436
Fax:(0851) 6892309
Add: 5 Zhonghua Bei Road, Guiyang, Guizhou 550001,China

Supervisory Office of Tourism Quality of Hainan Province
Hours: 8:30-11:30 14:00-17:00
Tel: 0898-65358451
Fax: 0898-65314855
Add: 6 Haifu Road, Haikou, Hainan 570203, China

Supervisory Office of Tourism Quality of Hebei Province
Hours: 9:00-11:30 14:30-17:30
Tel:(0311) 6014239 65814239
Fax:(0311) 6015368
Add: 22 Yucai Street, Shijiazhuang Hebei 050021,China

Supervisory Office of Tourism Quality of Heilongjiang Province
Hours: 8:00-17:00
Tel:(0451) 3625269 3630431
Fax:(0451) 3630860
Add: 4 Xidazhi Street, Nangang District, Harbin, Heilongjiang 150001,China

Supervisory Office of Tourism Quality of Jilin Province
Hours: 8:30-11:30 13:30-17:00
Tel:(0431) 5609246
Fax:(0431) 5642053
Add: 14 Xinmin Street, Changchun, Jilin 130021,China

Supervisory Office of Tourism Quality of Liaoning Province
Hours: 24 Hours
Tel:(024) 6221118
Fax:(024) 6809415
Add: 113 Huanghenan Street, Huanggu District, Shenyang, Liaoning 110031,China

Supervisory Office of Tourism Quality of Ningxia Hui Auotnomous Region
Hours: 8:30-11:30 14:00-17:00
Tel:(0951) 6022265
Fax:(0951) 641783
Add: 117 Jiefang Xi Street,Yinchuan,Ningxia 750001,China

Supervisory Office of Tourism Quality of Qinghai Province
Hours: 8:30-11:30 14:00-17:00
Tel:(0971) 6159841
Fax:(0971) 8239515
Add: 57 Xida Streeet, Xining, Qinghai 810000,China

Supervisory Office of Tourism Quality of Shaanxi Province
Hours: 8:00-18:00
Tel:(029) 5261237
Fax:(029) 5250151 5261437
Add: 15 Changan Bei Road, Xian, Shaanxi 710061,China

Supervisory Office of Tourism Quality of Shandong Province
Hours: 24 Hours
Tel:(0531) 2963423
Fax:(0531) 2964284
Add: 288 Jingshi Road, Jinan, Shandong 250014,China

Supervisory Office of Tourism Quality of Shanghai Municipality
Hours: 9:00-17:00
Tel:(021) 64390630 64393615
Fax:(021) 64391159
Add: 2525 West Zhongshan Road, Shanghai 200030,China

Supervisory Office of Tourism Quality of Shanxi Province
Hours: 8:30-11:30 13:30-17:00
Tel:(0351) 4047544 4031616
Fax:(0351) 4048289
Add: 282 Yingze Street, Taiyuan, Shanxi 03001,China

Supervisory Office of Tourism Quality of Sichuan Province
Hours: 8:30-11:30 14:00-17:00
Tel:(028) 6654780
Fax:(028) 6671042
Add: Section2, Renmin Nan Road, Chengdu, Sichuan530012, China

Supervisory Office of Tourism Quality of Tianjin Municipality
Hours: 8:30-17:30 18:30-8:30
Tel:(022) 28358814 28358812
Fax:(022) 28352324
Add: 18 Youyi Road, Hexi District, Tianjin 300074,China

Supervisory Office of Tourism Quality of Yunnan Province
Hours: 8:00-17:00
Tel:(0871) 31997361
Fax:(0871) 3174343
Add: 218 Huancheng Nan Road, Kunming, Yunnan 650011,China

Supervisory Office of Tourism Quality of Zhejiang Province
Hours: 8:30-11:30 14:00-17:00
Tel:(0571) 5117419
Fax:(0571) 5156429
Add: 1 Shihan Road, Hangzhou, Zhejiang 310007,China

Supervisory Office of Tourism Quality of Tibet Autonomous Region
Hours:Morning of Mon,Tue, Fir.
Tel:(0891) 6834193
Fax:(0891) 6334632
Add: 208 Yuanlin Road, Lhasa, Tibet 850001,China

Supervisory Office of Tourism Quality of Xijiang Uygur Autonomous Region
Hours: 9:30-13:30 16:00-20:00
Tel:(0991) 2831902
Fax:(0991) 2824449
Add: 6 Hetan Nan Road, Urumqi, Xinjiang 830002,China

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